What You Should Know
No matter what some might say, you have freedom of choice when it comes to selecting an auto body repair facility.
Below is your "Consumer Bill of Rights" regarding collision repair:
- You have the right to choose the repair shop you want to use.
- You're entitled to have your vehicle repaired to its pre-accident condition.
- By law, you're only required to obtain one repair estimate.
- Choose a shop that has the proper repair equipment. Make sure it's a Certified Assured Performance Collision Care Center - meeting the highest industry standards and qualifications.
- Make sure your Collision Repair Center does not fix your vehicle with used or rebuilt parts without your authorization.
- Always request a written warranty covering labor, materials, parts and paint. Certified Assured Performance Collision Care repair centers offer lifetime guarantees on all collision repair work performed on your vehicle.
- Know that it is against the law for any collision repair facility to bury or absorb a deductible of an insurance policy for a covered automobile.