Schedule:

(Schedule of Events subject to change)

WEDNESDAY  OCTOBER 4, 2017

8:30 AM – 9:00 AM  –  Continental Breakfast
11:00 AM – 1:30 PM  –  Registration Opens
1:00 PM- 1:30 PM  – Conference Opening Event – Welcome Presentation
1:00 PM- 1:30 PM  – OEM Panel Presentations OEM Certification 2.0 – “Better When We’re Together”
1:00 PM- 1:30 PM  – Moderator: Ron Doerr, Panelists representing all OEM Partners
1:00 PM- 1:30 PM  – A presentation by each OEM on the big vision of each of their programs
3:15 PM- 5:00 PM  – Keynote Speaker – Disney “Approach to Quality Service”
3:15 PM- 5:00 PM  – Presenter: Holly Hoffman, Disney
6:00 PM- 9:00 PM  – Welcome Reception and Dinner: Sunset Lawn

THURSDAY OCTOBER 5, 2017

7:30 AM – 8:00 AM  –  Continental Breakfast
8:00 AM – 8:45 AM  –  Vehicle Telematics – Presenter: Dan Kulik, Hyundai Motors America
8:45 AM – 9:15 AM  –  The Next Generation of Estimating – Presenter: Jack Rozint, Mitchell International
9:15 AM – 9:45 AM  –  Enterprise Partner Update – Presenter: Kerry Angers, Enterprise Rent-a-Car
9:45 AM – 10:30 AM  –  Promote, Prepare, & Protect – Presenter: Nissan
11:00 AM – 12:00 PM  –  Using the Tools! OE-QC & Shop Ops – Presenters: Aaron Clark and Bob Keith

12:00 PM – 1:00 PM  –  LUNCH

1:00 PM – 1:30 PM  –  Soft Skills Development and Educational Tools – AMI – Presenter: Jeff Peevy
1:30 PM – 3:00 PM  –  Technical Presentation & Panel – Moderator: Aaron Clark
1:30 PM – 3:00 PM  –  Shop experts discussing technical challenges and needs topics to cover
1:30 PM – 3:00 PM  –  Pre-Post scan and the issues related to adoption
1:30 PM – 3:00 PM  –  Grey Market Parts
3:15 PM – 3:45 PM  –  I-CAR Update – Presenter: I-CAR
4:00 PM – 5:00 PM  –  “Charting the Course Ahead” – Presenter: Brad Mewes
6:00 PM – 9:00 PM  –  Reception and Dinner: Desert Kivas

FRIDAY OCTOBER 6, 2017

7:30 AM – 8:00 AM  –  Continental Breakfast
8:00 AM – 8:45 AM  – “Connecting the Dots – A Technology-Driven Future”
8:00 AM – 8:45 AM  – Presenter: Pete Tagliapietra
8:00 AM – 8:45 AM  – Business Operations & Industry Panel
8:00 AM – 8:45 AM  – Moderator: Scott Biggs, Assured Performance
8:00 AM – 8:45 AM  – Panelists from shops, industry leaders, and experts
8:00 AM – 8:45 AM  – Panel will Include:
8:00 AM – 8:45 AM  – Insights on adopting and adapting to the new CRP model
8:00 AM – 8:45 AM  – Future business trends and opportunities
10:30 AM – 12:00 PM  – “Your Turn” Q & A Town Hall Open Mic
10:30 AM – 12:00 PM  – Moderator: Scott Biggs & Aaron Clark
10:30 AM – 12:00 PM  – Panelists: OEM representatives and various speakers
10:30 AM – 12:00 PM  – Panel to field questions & engage in open dialog
10:30 AM – 12:00 PM  – Opportunity for shops to ask questions to the panelists

12:00 PM – 1:00 PM  – Box Lunch & Depart for Activities (Choose 1 of 2 Activities):
1:00 PM  –  5:00 PM  – Golf Challenge & Hole-in-One Contest
1:00 PM  –  5:00 PM  – Poolside appetizers and drinks
5:30 PM – 7:00 PM  – Happy Hour Reception with Live Music in the Park: Ballroom Lawn

7:00 PM – 1:00 PM   – Dinner On your Own – Open Evening

SATURDAY OCTOBER 7, 2017

Hotel Check-out & Departure

 



www.assuredperformance.net
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24422 Avenida De La Carlota, Suite 490. Laguna Hills, CA 92653  |  (949) 221-0010