It is not enough to be technically capable. To maximize your profits and business value, you need to be performing above the competition and up to your business's full potential. The Assured Performance 5-Star Business Performance Program helps you set realistic targets based upon confidential benchmark comparisons, improvement goals, time lines, budgets, and action item to do lists.

This program is designed to assist body shops in earning a "5-Star Status" by achieving top performance metrics in the business disciplines that matter most; specific to your goals and objectives. Whether you are working towards achieving Certification or are already Certified, the 5-Star Business Performance Program provides you with a step-by-step Business Improvement Plan to ensure your shop continues to have what it takes to properly repair the new generation of vehicles.

TARGET AREAS

	Financial Management
	Production Management
	Sales and Marketing
	Customer Satisfaction (CSI)
	Ongoing Certification Management

BUSINESS IMPROVEMENT PLANNING PROCESS

Your customized Business Improvement Plan allows you to evaluate your operations compared to the Certification requirements as well as hundreds of best practices in the industry.

	Compare and evaluate industry best practices to achieve operational excellence
	Assign priorities, timelines, and budgets
	Generate reports that illustrate your key opportunities
	Benchmark comparisons and evaluations against industry KPIs (Key Performance Indicators)
	Receive alert reports whenever your body shop's KPIs fall short, illustrating opportunities and corrective strategies
	Tele-coaching to support and monitor the execution of your improvement plan
	Access to the online Business Improvement dashboard to monitor your body shop's ongoing performance
	Exclusive data that compares your ongoing performance against other dealer body shops and independents
	Data storage services to safeguard your business's data

PRO FORMA BUSINESS MODEL

The Pro Forma modeling tool provides you with a "What If" calculator that helps to illustrate the actual financial impact prior to making an investment or strategic change to an existing business model. Before implementing some kind of a change, you can use this tool to create a financial pro forma that illustrates what you can expect through sample profit and loss statements based on real numbers that you supply.

The confidential tool lays out in dollar terms how those changes will impact your bottom line. For example, you could utilize this tool to:

	Evaluate the effects of various staffing options
	Calculate the impact of increasing sales
	Decreasing costs
	Adding or decreasing overhead